Career
Country Head and Product Manager
Asked by the CEO to run the Zimbabwe business alongside the product role; reported to the Business Head in India.
- Wrote specifications, user stories, acceptance criteria and compliance rules for the Zambia and Nigeria launches, and turned ZIMRA tax rules into specs that kept fiscal invoices and quarterly returns on time.
- Set Zimbabwe release priorities and feature trade-offs for the Fuel Management System (FMS) and Vendor Management System (VMS) against North Star metrics: monthly volume and active depots.
- Owned the Zimbabwe P&L across dynamic pricing, procurement, logistics, sales, client contracts and RFPs, within Zimbabwe Energy Regulatory Authority (ZERA) and ZIMRA rules.
- Owned customer credit and collections, covering credit risk and daily reporting.
- Hired and led an 8-person BD, logistics and finance team, and coordinated with teams across the UAE, India, Zambia and Mozambique.
Product Manager, Zimbabwe
Led market research and competitive evaluation of Zimbabwe, Zambia and Nigeria, then moved to Harare for market entry, BD and FMS product fit.
- Ran 40+ customer interviews with transporters, vendors, fuel stations and corporates. The feedback shaped the FMS and VMS backlog and the competitor battle cards.
- Led go-to-market and enterprise sales, signing ~15 suppliers in month one, including global commodity traders and the national oil company on USD settlement, then 50+ enterprise and regional clients from a 400+ network.
- Brought the FMS to a live v3 in Zimbabwe for a multinational beverage bottler's deliveries, with a standard reporting SOP to its Zimbabwe head office.
- Built AI demand forecasting into the FMS: it predicts supplier booking volumes from 3 months of daily procurement and consumption records, with planner review on each cycle.
- Planned replenishment and depot inventory from daily volume data in Excel and SQL, allocating supplier volumes and working capital across 8 depots, with zero stock-outs since Aug 2025.
- Grew the B2B bulk-fuel supply business from zero to 8 active depots, and improved unit margins through pricing and supplier mix.
- Set up banking, procurement, credit, dispatch and reporting under written SOPs.
Product Manager
One of four PMs on a cross-functional team with the CEO, CTO, MD and 15 engineers, across B2B and B2C products. Ran delivery in Jira, Confluence and Salesforce, and built funnel dashboards in Amplitude, Tableau and Power BI.
- Shipped the procure-to-pay VMS for B2B purchasing end to end (onboarding, POs, GST invoices, payments). Its KYC and validation rules cut vendor activation from over a day to under half a day.
- A phased rollout took VMS adoption to 150+ vendors. The product came out of 300+ pump-owner interviews.
- Defined 100+ FMS requirements (tank gauges, dispensers, flow meters, RFID). Its six-month pilot at a major Indian steel producer cut loss, theft and spillage by about 20 paise per litre, a run-rate of ~₹4 lakh a month by months 5–6 on roughly 2 million litres of diesel a month.
- Cut average last-mile delivery time from 60 to 55 minutes, and by up to 10 minutes on some trucks, by root-causing failures in IoT order sync, route optimisation and slot booking, with A/B-tested fixes.
- Specified and shipped UPI Intent and QR checkout for the B2B platform. An internal pilot with 200+ employees across four city clusters ran 2,000+ transactions in month one.
- Partnered with the GM and CEO on Project Arjun, an EV and oil & gas retail infrastructure plan built on 100+ fleet and EV operator interviews. Leadership approved the plan.
- Secured FuelBuddy's first Indian Oil (IOCL) retail station lease.
- Wrote the Buddy Can operating model and requirements for last-mile diesel delivery to telecom tower sites.
Associate Product Manager
- Launched the web and mobile MVP within 8 months, from Figma UX wireframes through engineering, turning Indian legal-compliance rules into product requirements.
- Introduced Agile/Scrum, PRD templates and sprint planning for the web and mobile releases, cutting time-to-market by 25%. Owned the Jira backlog.
- A/B-tested onboarding flows as website visitors grew from about 120 to 1,000+.
Research Associate
- Designed and coordinated surveys for pollution-control policy research for the Delhi Government, and prepared the research reports and policy drafts.
Products built on my own time
Depotline
B2B operations SaaS for fuel depots. Stock, pricing, live margin and a fleet log with outlier flags on one screen. Demo on sample data.
Bolt & Bahi
Local-first GST ledger for Indian textile traders: billing, stock, job work, dispatch and receivables, in ten languages, with ARA, a built-in AI assistant. Tested on 500+ sample transactions.
Msafara
Multi-agent AI for tour operators, built with Python, LangGraph, tool calling and RAG. On 100 synthetic trips: 100% task completion against 86% for a rules baseline, and 0 price-limit breaches against 4. A person approves every message.
Pravesh
Family-first exam prep for UPSC, SSC and banking aspirants, with daily targets, a mock-test log and guardian sharing, in English, Hindi and Hinglish. Live with a small group ahead of its soft launch. Free, with voluntary UPI support.
Dispatch OS
Multi-tenant ordering, credit control, stock and SKU catalogue for FMCG distributors. It blocks orders above a credit limit at checkout. The MVP is used in distributor pitches.
FitNexx
Consumer strength training where every logged set adjusts the next session, with pricing pages built to test the offer. Demo on sample data.
Wapsi
Concept for WhatsApp cart recovery in D2C stores: one decision per cart, discounts only for persuadable shoppers, and lift measured against a 10% holdout. Demo on sample data.
ArchaeologyWala
In progress. A React content platform for archaeology and history, with a blog, learning tracks, a resource library and contributor submissions.
Freelance client work
Alongside full-time roles, 2021 – 2024: developed a Shopify e-commerce app integrated with 3+ merchant stores through the Shopify API, for separate clients.
Case studies and documents
Shipped or pilot work
- Vendor onboarding: Case study of the shipped VMS.
- Zimbabwe market entry: Case study of the live B2B business.
- UPI checkout: Case study of the internal pilot.
- IoT loss control: Case study of the six-month steel-producer pilot.
- FuelTracker BRD: Requirements that turn the pilot's playbook into software.
- Buddy Can: Operating model and requirements written at FuelBuddy; no delivery results are published.
- Legal Suvidha compliance hub: PRD written as Associate Product Manager, rewritten in 2026.
Concepts and exercises
- FleetOS: Concept PRD for one app covering fleet running costs. Not built.
- InvoiceDiscount: Concept PRD for SME invoice discounting. Not built.
- Kids Wallet (8–16): Design exercise with a clickable prototype: 13 parent screens and 10 child screens.
Education, certifications and mentoring
- MBA, AI for Business, O.P. Jindal Global University (online), expected Dec 2026.
- Master's, AIHC & Archaeology, Deccan College Postgraduate and Research Institute, Pune, 2019.
- BA (Hons), History, University of Delhi, 2017.
- Certified Product Manager (micro1), Technical Product Management (PMI via LinkedIn Learning), Agile Scrum Master (Simplilearn), Becoming an AI-First Product Leader (LinkedIn Learning), and a Professional Diploma in International Business Management (European Open University).
- Guest Mentor, IIM Raipur (PGP 2023–25): mentored student groups on international energy-business expansion and fuel management systems.
- Languages: English, Hindi, Punjabi and Marathi.
Skills
- Product: vision, strategy, roadmaps, 0-to-1 and MVP, discovery, PRDs, user stories, prioritisation, release management, A/B testing, North Star KPIs, funnel analysis, Agile/Scrum, go-to-market
- AI and data: AI/ML demand forecasting, human-in-the-loop review, generative AI, LLM agents, RAG, evals, prompt design, guardrails, SQL, Python, LangGraph, LLM APIs
- Platform: B2B SaaS, multi-tenant SaaS, B2B commerce, e-commerce, marketplaces, REST APIs, Shopify API, IoT, UPI payments, procure-to-pay, supply chain
- Tools: Jira, Confluence, Figma, Amplitude, Tableau, Power BI, Salesforce, Supabase, Postman
- Business: P&L ownership, unit economics, dynamic pricing, market entry, international expansion, business development, procurement, credit risk, contracts, RFPs, competitor battle cards, stakeholder management, team leadership